Last updated: August 2026
This Privacy Policy explains how Sri Velavan Home Care Appliances Services ("we", "us"), No.3/100, K.G. Nagar (PO), Andankoil West, Karur, Tamil Nadu – 639008, collects and uses your information when you use our website or book a service.
When you book a service or contact us, we collect your name, contact number, the appliance and service you need, and your area or address. If you contact us on WhatsApp or by phone, we see the number you call from.
We use your details only to confirm your booking, send the technician to the right address, share the quote and invoice, and follow up on the repair warranty. We may call or message you about the service you booked. We do not send promotional messages without your consent.
We do not sell or rent your personal information. Your details are shared only with the technician assigned to your job, and with service providers we use to run the website and communication tools, who may process them on our behalf.
Booking records are kept as long as needed for warranty support and legal requirements, then deleted. We take reasonable steps to keep your information secure and limit access to it.
You can ask us to correct or delete your details at any time by calling +91 73971 81833 or writing to srivelavanhomecare25@gmail.com. We will act on your request within a reasonable time.
We may update this policy from time to time. The latest version will always be available on this page with the date above.