Last updated: August 2026
These terms apply to services booked with Sri Velavan Home Care Appliances Services, Karur. By booking a service, you agree to the terms below.
We are an independent multi-brand repair service. We are not an authorised service centre of any manufacturer. All brand names are trademarks of their respective owners; servicing a brand does not imply affiliation or endorsement.
The inspection charge is told upfront when you book. After diagnosis, the technician shares a clear quote for parts and labour. Work starts only after your approval. If you decline the quote, only the inspection charge applies.
Repairs carry a 90-day workmanship warranty from the date of service. The warranty covers the fault repaired and the parts we supplied; it does not cover new or unrelated faults, physical damage, power surges, water damage or tampering by others after our visit.
We use genuine or OEM-grade spare parts. Replaced parts carry the warranty stated on the invoice. Old parts are handed over to you on request at the time of service.
Same-day visits depend on booking time and technician availability. Please ensure an adult is present at the service address and the appliance is accessible. Visits may be rescheduled by either side with prior intimation.
Payment is due on completion of the service, against an invoice. We accept cash and UPI. Disputes about a repair should be raised within the warranty period with the invoice.
Our liability for any claim is limited to the amount paid for the service in question. Nothing in these terms limits rights you have under applicable consumer protection law. These terms are governed by the laws of India; courts at Karur, Tamil Nadu have jurisdiction.
Sri Velavan Home Care Appliances Services, No.3/100, K.G. Nagar (PO), Andankoil West, Karur, Tamil Nadu – 639008 · +91 73971 81833 · srivelavanhomecare25@gmail.com